Best Customer Experience

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I was in Cambodia for a work trip and forgot to inform Wells Fargo that I'd be overseas, so they blocked my card. I'm checking in at the hotel with all of my white ass colleagues and the receptionist is like, "Umm, I'm sorry sir do you have another card, this has been declined."

You already know the look these crackers gave me.

I ask to use their phone to call WF, and when the customer service representative picks up it goes like this, "Hello this is Da'Shon at Wells Fargo how can I help you?"

I'm like oh shit its a brother!!!! The phone call is being recorded but we're speaking in code so I'm like, "Hey Da'Shon, I'm out here on business trip with a lot of folk....and I forgot to inform my branch that I'd be going overseas. So at this moment I'm the only one of us here and its not looking too good."

He replies, "Mr BkkBully I understand completely and we'll take care of that. Where are you at the moment?"

"Siam Reap, Cambodia"

"Ok your card is now activated and should be fine. Where you from?"

"Born in Camden, NJ but residing in Atlanta."

"CAMDEN?! And you out there in Cambodia? Man TEAR THEM BROADS UP!"

I was laughing so damn hard. He was probably fired tho.
 
So basically after reading the majority of these post, it's great customer service if they give you free sh*t or give away their operating supplies with no regards .

 

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